Employment Services Ambassador for Ethnic Minorities

Employment Services Ambassador for Ethnic Minorities

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Details of Job

Vacancy No

VAC0130231

Company / Employer Name

Labour Department

No. of Vacancies

29

Job Title

Employment Services Ambassador for Ethnic Minorities

Industry

Government

On-the-job Training Period

12 Months

Working Location

Anywhere in Hong Kong

Mode of Employment

Full-time

Working Hours

Shift work; Mon - Fri: 8:45am - 6:15pm; 44 hours per week, 5 working days per week, Shift work, Rests every Saturday, Sunday

Salary and Benefits

$11,100 per month;

Requirements

S.4;Basic Computer Operation Knowledge;General Internet Knowledge;English Typing;Able to communicate in either Eng or Chi AND be proficient(speak/read/write) in 1 of the following languages: Hindi, Bahasa Indonesia, Nepali, Tagalog, Thai, Urdu, Punjabi or Vietnamese

Other Requirements

Able to speak/read/write a 3rd language (either Chi or Eng) will be an advantage;With initiative and patience to serve the public;Understand EM culture/practices preferred;EM Languages word processing skills preferred;Permanent residents of the HKSAR

Duties

1.To handle customers' enquiries and introduce employment services to job seekers, in particular ethnic minorities (EMs) at Job Centres (JCs)/Recruitment Centres (RCs); 2.To assist job seekers in registration and using various facilities in JCs/RCs and Interactive Employment Service website; 3.To provide logistical support in the recruitment activities and general clerical work to the office; 4.To render on-site assistance in inclusive job fairs for EMs; 5.To assist in establishing contact and maintaining liaison with members of the EM communities to promote the employment services of the Labour Department; 6.To assist in conducting regular in-depth follow-ups with EM job seekers and employment briefings for EMs.

Details of Training Plan

Skills to be Acquired

Communication, customer services skills, office operation and knowledge on Interactive Employment Service website

On-the-Job Training

Job attachment;

Off-the-Job Vocational Training Course

Customer services and sales skills training

Attention:

  • Some of the training vacancy information may have been translated into Chinese/ English by the Programme Office to facilitate trainees' understanding of the job requirements and should be taken as reference only. If in doubt, please contact Youth Employment Services Hotline 2112 9932 (select 2-1-2) for assistance.
  • Full-time post : working no less than 30 hours per week
    Part-time post : working 18 hours to less than 30 hours per week

How to Apply for On-the-Job Training Vacancy?

  • Trainees may first login their account and then apply for the vacancy by pressing the "Apply Online" button. (To apply for this vacancy, please write down the vacancy no. and search again after logged in.) Trainees may also call the Youth Employment Services Hotline 21129932 (select 2-1-2) during service hours for registration.
  • For non-trainees, you will be required to provide your Applicant No. or HKID Card No. and Vacancy No. during telephone registration.
  • Upon initial verification of your eligibility for the on-the-job training vacancy, the Programme Office will contact employers to arrange interviews or submission of resumes. The Programme Office will notify you of the registration progress within 4 working days upon receipt of your registration (Please note that this notification is only about the registration progress but not the result of interview or whether you are employed or not).
  • Please press here for more information on the registration method and referral arrangements (interview or submission of resume) of on-the-job training vacancies.
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Application

Applicant No

Change of telephone no. or email address (if applicable)

New Residential Tel. No.

New Contact Phone No.

1)
2)
3)

New Email Address

Attention

  • On-the-job training vacancies under the YETP are for eligible YETP trainees only:
  • Trainees should complete the initial assessment conducted by service providers and be accepted by the Programme Office.
  • AND
  • Trainees are not participating, or planning to participate in workplace attachment training, on-the-job training, or other special employment projects under the YETP.
  • You registration will not be processed if the information provided is incorrect.
  • Trainee can apply for a maximum of 4 on-the-job training vacancies for every 4 working days
  • The above information must be submitted by the trainee himself/herself.
  • For enquiry, please call the Youth Employment Services Hotline 2112 9932 (select 2-1-2) during service hours.

Confirm

The system is unable to process your online registration, please call the Youth Employment Services Hotline at 2112 9932 for enquiry during office hours.