At the beginning, Peggy had "ready-to-quit" attitude towards her job and had no idea of career development. With the encouragement of her case manager, and the guidance and learning opportunities given by her employer, she was able to lay a solid foundation for steady personal growth. Peggy is aspiring, conscientious, responsible and hard-working. After the adaptation period, she was able to manage a shop on her own and finally identified her own career path. At present, Peggy is a full-fledged barista. She wants to develop her career in catering industry in future and plans to take a course for hygiene managers.

A school leaver at F.3, Hong was addicted to playing online games at home without any sense for work. He joined YETP while working as a catering assistant in a restaurant. At first, he was frequently scolded by the restaurant supervisor for not knowing how to take orders, so he quitted the job without hesitation. He was subsequently encouraged by his colleagues to return to work. With the assistance of his case manager, Hong managed to establish his career goal and became aware of his weaknesses. He developed his own code to take orders and the restaurant also assigned a mentor to teach him bartending skills. Being cared for and accepted by his colleagues and case manager, Hong became more proactive. He took the initiative to ask his mentor for advice and kept on practising the bartending skills. In a month's time, he switched from part-time junior bartender to full-time bartender and was in charge of the whole beverage bar. Recently, he was further promoted as Programme Officer of the restaurant. Having found his career direction, Hong mapped out his career path step by step successfully.

After completing his higher diploma course, Philip aspired to join the construction sector but did not have any job opportunity. Through YETP, he had the chance to be employed by a building company as trainee and was responsible for construction management and coordination. Since the construction site was quite far away from his residence, he had to wake up early for work every morning and he needed to handle a lot of unexpected challenges at work which required judgment skills. Nevertheless, Philip was a responsible and conscientious employee with high expectations of himself. With the support of his case manager, supervisor and colleagues, he was able to pick up the work quickly. YETP also granted Philip off-the-job training allowance to complete a course on Safety Supervisor Certificate for attaining professional qualification. Through the Programme, he mapped out his career goal in site safety and pursued further studies by enrolling in a professional diploma course in construction safety.

Shahzina Kousar completed a one-year foundation diploma course in hospitality. Since there was no access to higher studies, she decided to find a job but to no avail. She was confused and worried about her future. She was later referred by a social welfare organisation to join YETP and became an Employment Services Ambassador in a job centre. While attending a course in job-search and interpersonal skills under the Programme, she was acquainted with other participants and pursued their common ideals and goals together. She also got to know some ethnic minority participants who had successfully overcome language and cultural barriers to become teachers and social workers. Shahzina used to be quiet and introverted, but through on-the-job training, she became confident and outspoken. She had the opportunities to practise Chinese listening and writing skills which enabled her to explain South Asian culture in Chinese to local employers and introduce vacancies to local people in job fairs. Upon the completion of on-the-job training, Shahzina knew clearly that she had to help more people in need. It is this sense of mission that drives her to work as Programme Assistant and she plans to further studies in social work courses.

Upon graduation from the Higher Diploma Programme in Event Marketing and Promotion, Crystal was not optimistic about her future as she thought a non-degree holder was less competitive in the labour market. She later got a clubhouse job through YETP and started a new chapter in her life. Despite lacking relevant working experience at the beginning, Crystal managed to overcome the various challenges that came her way. After nine months' on-the-job training, Crystal became a competent club assistant. Her performance was recognised as she was assigned to coordinate the company's volunteer team. With a clear career goal now, she plans to pursue further studies for better career prospect in the field of clubhouse management.

At the beginning, Max does not have high hopes for his job and does not have a clear career goal. With the continuous encouragement of his case manager, he was motivated to share his thoughts. He also succeeded in getting a job of barista trainee through YETP. Discovering his strong interest in the field, Max searched for relevant information and ways to pursue further studies in his spare time. He made notable achievements by promoting from a barista trainee into a senior barista in about one year's time. His positive work attitude, able leadership and willingness to assist new-comers got recognitions from his employer. Max hopes that one day he can start up his own shop and brand.

When Mag first took up her job, she realised that she had too many weaknesses for improvement in performing her duties. Instead of giving up, she chose to face her insuffiencies positively and tried to find solutions. She not only attended the company's in-house training, but also made good use of her spare time to learn computer techniques, practise typing and familiarise herself with the product information. She was responsive to customer needs and grasped every opportunity to talk with them in order to enhance her communication skills. She worked hard, gained experience and successfully became a mature and independent worker in just one year. Mag's responsible working attitude gained recognition of her supervisor. The customers also have confidence in her service. She is now furthering music studies in the company to pursue her interests and dreams!

As a new recruit, Hung was a young man without direction. He was not dedicated to his work and quite upset about his relative low educational qualification. Under the guidance of his case manager, Hung made a breakthrough at work. He not only learned basic office work, but also volunteered to assist in activities held by social workers of his organisation. As a result, he made speedy progress at work and revealed his own potential. The social workers were happy to work with him. They trusted him and gave him opportunities to be the leader in some of the activities. He impressed many students and teachers by sharing his own experience. He wants to become a social worker so that he could inspire other young people with similar background to improve themselves.

Yin is courteous, conscientious, hardworking and willing to accept criticisms for improvement. Being a freshman, he is also a very attentive listener. With no working experience, he is keen to ask his supervisor and colleagues questions to clarify his doubts for learning. He has a special interest in plumbing maintenance among the building services training courses offered by his employer. Lacking sound academic qualifications for back up, he keeps requesting to do more practical work practices to improve his skills. Yin always reviews his performance to identify weaknesses for improvement. He has the aspiration of becoming an engineer and is working hard to achieve his target.

Ken came from single parent family, living with his father since childhood. Being a dutiful son, he always tries to be independent and hides his troubles from his father. During the one-year Airport Ambassador training, Ken learned how to control his emotions and get along with his colleagues and superiors. He was later promoted to become Airport Ambassador Leader. However, the repeated unsuccessful applications for the position of flight attendant left him very upset. With the encouragement of his case manager, he was able to pull himself together and get well-equipped for job interview. Eventually, in November last year, he got a job with Cathay Pacific Airways, which made his dream come true. The on-the-job training enabled him to apply interpersonal skills to his present job. His performance as a flight attendant was highly commended by the employer.